Frequently Asked Questions
Everything you need to know about shopping at Dollarstore
How can you offer such low prices?
At Dollarstore, we work directly with manufacturers and purchase in high volumes to eliminate middlemen markups. This allows us to pass the maximum savings directly to our customers without compromising on essential quality.
What are your shipping rates and delivery times?
We offer flat-rate shipping on all orders, with free shipping available on purchases over $35. Most orders are processed within 24 hours and typically arrive within 3-7 business days depending on your location.
What is your return policy?
We want you to be 100% satisfied. You can return any unopened and unused items within 30 days of purchase for a full refund. Please note that certain seasonal or clearance items may be marked as final sale.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and fast checkout experience.
Can I track my order once it has been placed?
Yes! Once your order ships, you will receive an automated email containing a tracking number and a link to follow your package's journey to your doorstep.
Do you offer bulk or wholesale discounts?
While our prices are already at a wholesale level, we do offer additional volume discounts for schools, non-profits, and businesses. Please contact our support team for a custom quote on large quantity orders.